How often should I have a Cervical Smear?
It is recommended that women between the ages of 20 and 60 should have a cervical smear taken every three years.
A letter will be sent to you inviting you to make an appointment. Results usually take about 4 weeks to come back and the result is sent to your home.
All the doctors in the practice strongly recommend that women in this age group have a cervical smear.

Should you have any questions you would like to ask before having this carried out you may telephone the practice nurses who will be able to answer your questions.

Does the practice provide free contraceptive advice?
Yes.   All the doctors and practice nurses can give FAMILY PLANNING ADVICE. A full range of contraceptive methods is offered to patients of the practice.
If you need the MORNING AFTER PILL OR EMERGENCY CONTRACEPTION, tell the receptionist that you need a 'same day appointment'.

How do I make a Comment or Complain?
We welcome comments, criticisms, complaints or compliments about the service we provide. These can be made either verbally or in writing to any of the partners or to the Practice Manager, Mrs Gitte Blackley.  For complaints there is an established NHS procedure which the practice is signed up to.

What are generic medicines?
These are of the same quality as branded medicines, but may be of a different colour, size or shape. To obtain better value for money, the practice follows Government policy to use generic medicines where appropriate.

Does the practice take part in research or have medical students present?
The Practice is involved in medical research through the Medical Research Council and may make anonymised information on age and sex, held on computer, available to the MRC for research purposes only.
If you do not wish such information to be used in research please notify the reception staff, who will make the necessary arrangements for it to be withheld.
There are no regular arrangements for medical students to attend.  Nursing students come to Eyemouth and may be present during a consultation with a trained, senior nurse.  You will be offered the choice of wether you wish the student to be present.

Can I ask for a chaperone?
For any personal examination, you may ask for a chaperone.

What happens about blood tests and the results?
Some must be done before 11.00 but others can be sampled later in the day. Please check with the doctor or nurse whether your blood test appointment needs to be early in the morning or can be anytime in the day.  Blood samples may be taken by the phlebotomist, one of the nurses or your doctor. Ask at the time about arrangements for your knowing the result. A few tests results are available immediately but most are not available until the following day.
ENQUIRIES for results may be made between 2 pm and 4 pm. This allows the doctors to see the results beforehand.