In an effort to keep patients informed of changes at the practice, we would like to announce the following changes to our staff.
Lisa joined the team as a new practice nurse last September from Australia and brings with her a wealth of clinical experience. Many of you will already have met Lisa in her new role. Lisa leads our warfarin clinics and is closely involved in the evolution of our new chronic disease review clinics. She has recently completed her training to perform cervical smears – a great achievement for Lisa and the result of lots of hard work.
Dawn, who previously worked in reception, has recently been promoted and is now well established in her new position as Healthcare Assistant. Dawn performs phlebotomy clinics several times a week, administers our drug monitoring programme and assists GPs in both Family Planning and Minor Surgery clinics.
Phlebotomy clinics are further supported by another new member of staff – Claire Johnson. Claire joins us on two mornings a week to ensure our phlebotomy service has greater resilience. Claire brings with her lots of transferrable skills from her main employment in Northumberland – not least her great sense of humour and resolute smile!
Anna Antuliene is the most recent addition to the practice team. Anna has enviable language skills as she is fluent in 5 languages*. We hope that Anna’s skills will improve our accessibility to all members of the community. Anna has spent the past few months learning about our procedures alongside our experienced administrative team members – all at the usual fast, relentless pace of our busy reception!
We hope our new staff members strengthen and compliment our team to help us continue to deliver the high standard of service that we aim to achieve.
* Please note that for routine, planned clinical consultations an independent translation service is available for patients who are not fluent in spoken English