Helpful Frequently Asked Questions

Below you will find a list of some of the most common questions that we get asked on a day to day basis. You can see the answer by clicking on a question and the answer will appear below it.

Practice Services

How do I arrange an appointment for a cervical smear at the practice?

You will receive a letter from the Scottish Cervical Call Recall System (SCCRS) when your cervical smear is due. Please contact reception to make an appointment with one of the practice nurses. At your appointment, the nurse may ask you details about contraception or the date of your last period. She may also check your blood pressure and weight. Results are sent out by post within approximately 4 to 6 weeks.

How long do test results take to come back?

Some results come back within a few days but some take much longer (6 to 8 weeks in some cases). The doctor or nurse can advise you of the approximate processing time for each test. Results must be reviewed and authorised by a GP before they are given out be reception staff. Results can be obtained by phoning the practice. Telephone lines tend to be quieter in the afternoon so this is the best time to contact us to request results by phone.

Prescription issues / requests

How do I get a repeat prescription at Eyemouth?

There are 4 ways to request a repeat prescription from Eyemouth :

A: By e-mail
B: Handing your repeat prescription request slip in to the practice (note there is white mail box for these requests on the wall opposite the reception desk)
C: Handing your repeat prescription request slip in to the chemist

Day hospital services

When is the Sexual Health Clinic held?

This service is provided by NHS Borders at Eyemouth Day Hospital. It is possible just to “drop in” to this clinic without an appointment. However, appointments may be made in advance by calling Borders Sexual Health on 01896 663 700. Your GP does not need to be notified of your attendance at this clinic. You do not need to be a patient of the practice to attend.

What is available at the Day Hospital?

The Day Hospital offers a wide range of service provided by NHS Borders. There are consultant clinics as well as services such as physiotherapy, occupational health, podiatry and sexual health. For information regarding the full range of services available, please contact the Day Hospital reception on 018907 52600.

Opening hours and info

Is the practice open at a weekend?

No, none of our surgeries are open from Friday 6pm to Monday at 8am. If you require medical assistance during this time, please contact NHS 24 on 111 (freephone).

Does the practice offer evening appointments?

The practice is not currently able to provide this service. However, this optional additional service will remain under review by the partners. It will be recommenced when the clinical team is fully resourced

What are the surgery opening hours?

Eyemouth surgery is open from 8.30am to 6pm from Monday to Friday.

Does the surgery close for lunch?

No, we are  open all day from 8.30am to 6pm.