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We would like to take this opportunity to thank everyone who has responded to the public consultation about the concerns raised by the Partners of Eyemouth Medical Practice on their ability to continue running the Coldingham Branch Surgery and Dispensing Service.

The results of the consultation and arising recommendations will be presented to the virtual public meeting of NHS Borders Board on Thursday 2 September 2021 at 11am.

If you wish to attend the meeting, which will be held on Microsoft Teams, please contact: Iris Bishop, Board Secretary by email or by telephone on 01896 825525

The following responses were received:

  • 93 Emails
  • 20 Letters
  • 21 Phone calls

Anyone wishing to review further information about this matter may wish to review documents at the following links below.

The comments and suggestions raised, as well as our responses to them can be accessed using the link below.

Main feedback themes
  • Transport issues *
  • Availability of GP appointments
  • Ageing/increasing population
  • Limited parking at Eyemouth
  • MP & Pharmacy
  • Repeat prescription delivery service to villages/shops
  • Concern over already busy Eyemouth pharmacy
  • Lone working – security measures can be put in place/use of volunteers
    GP appointments to be arranged around bus times
  • Request for waiting provision (shelter) for public transport
  • Query over previous refurbishment costs
  • Patient letter should be sent per family not individually (12 letters sent to one family)
Transport Issues
  • Bus times
  • Cost of Community Transport
  • Ability of people to use public transport
  • Lack of bus shelter
  • Distance from bus stop to EMP
  • Parking – residential area causing large volume of traffic – recent incidents of falls